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Disputes and trust

Condition disputes

Written By Jonas

Last updated 2 months ago

Grading is inherently somewhat subjective, and MoxMarket does not arbitrate individual disagreements over, for example, whether a card is NM or LP. Instead:

  • Seller ratings are the primary protection mechanism. Check a seller's history before buying, particularly for expensive cards.

  • A pattern of condition complaints against a seller will trigger an account review by our admin team.

  • Sellers are expected to grade conservatively. When in doubt, list at the lower grade.

  • Clear listing photos protect both buyer and seller.

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